Privacy Statement and Cookie Policy of Designerwand
Your privacy is very important to us. We strictly comply with the Privacy Act. In this privacy statement and cookie policy, we explain which data we collect, use and share when you make a purchase on our website or contact us.
This privacy statement and cookie policy only applies to the use of the website and the services provided thereon by Designerwand. Designerwand accepts no liability or responsibility for the processing by third parties.
If you have questions or want to know which data we hold about you, please contact us using the details below.
Data Controller
Designerwand
Holleweg 28
3905 LG
Veenendaal
0318 240 500
Which personal data do we process?
To serve you well, we need your personal data. Designerwand does not process any special personal data. The following personal data may be collected from you:
- Personal data that you provide to us when you contact us
- First and last name
- Email address
- Phone number
- Personal data obtained after placing an order
- First and last name
- Email address
- Address details
- Any company details
- Financial data
- Personal data generated via our website, electronic newsletters or commercial emails
- IP address
- Your browsing behaviour on our website, such as first visit, previous and current visit
Purposes and legal bases for processing personal data
We process your personal data for one of the following purposes and legal bases:
- You can contact us, for example when you have a question about our products or want to learn more about our services. You can contact us by phone, email or via the website. On the basis of legitimate interest, we may process your name, phone number, email address and question. This data is stored and retained by us so that we have the ability to answer your questions or respond to your request.
- We process your personal data when placing an order to fulfil the purchase agreement you enter into with us. Processing your data is necessary to offer the product to you and to fulfil the agreement you enter into with us. The data processed by us in this context include at least your (full) name, address details and payment details.
- You can subscribe to our newsletter. You will only receive the newsletter if you have left your email address on the website yourself. In doing so, we process your name and email address on the basis of your obtained consent.
- We love to receive your beautiful reviews. We are happy to publish these on our website or social media channels. We always ask for your consent. On the basis of your consent, we publish your review in which we process your name, rating and any photo of the product.
- To comply with our legal obligation
Retention periods
Designerwand does not retain your personal data longer than necessary to serve you well, or as long as the law requires. You can unsubscribe from our newsletter at any time, after which your personal data will be deleted. Your posted review will be retained indefinitely, unless you exercise your right to withdraw your consent for posting the review.
Your rights
When processing your personal data, you have a number of rights. If you wish to exercise any of the rights below, you can contact us via
When processing your personal data, you have the following rights:
- The right of access to the exact personal data we hold about you and what we do with it;
- The right to rectification and supplementation: having errors corrected and data supplemented;
- The right to erasure: having (outdated) personal data deleted;
- The right to restriction of processing: this means you have the right to have less data processed;
- The right to withdraw your given consent;
- The right to object to a particular use with the Data Protection Authority via www.autoriteitspersoonsgegevens.nl.
Sharing your personal data
We only share your personal data with third parties if we consider this necessary. Processing agreements have been concluded with all processors. We are required to share your personal data with the following parties:
- Payment services
- Accountant
- Delivery services
- Suppliers
- Mail servers
- Telephone services
Transfer of your personal data outside the EU
Your personal data will under no circumstances be shared with parties established outside the European Economic Area.
Cookie policy & security
Cookies – We use cookies to enable certain functions on our website. These are small files that are placed on your device or computer. For more information, please refer to our cookie policy.
Google Analytics – We collect your behaviour within the website with Google Analytics. For example, which pages and products are viewed. You can find Google’s privacy policy here. You can choose to block Google Analytics, more information about this can be found here.
Facebook Pixel – In addition to these methods, we also collect data from you when you make a purchase. We ask for your name, billing address, shipping address, payment information, email address and phone number.
In addition, we have taken appropriate technical and organisational measures to safeguard your privacy. We take your privacy very seriously and periodically check whether our security is still up to date.
Changes to the privacy statement and cookie policy
Designerwand reserves the right to modify its privacy statement and cookie policy if necessary. At the top of the page, you will find the date of the amended privacy statement and cookie policy. We do our best to also announce changes separately.
Filing a complaint
You always have the right to file a complaint with Designerwand or with the Data Protection Authority if you believe that your privacy is not being properly safeguarded. You can contact the management of Designerwand via info@designerwand.nl or file a complaint via the website of the Data Protection Authority at www.autoriteitpersoonsgegevens.nl.
